# ServiceNow Use Case Request Form (Codified)

## Record Producer: Use Case Request

### Variables/Fields:
- Request ID (Single Line Text)
- Date Submitted (Date)
- Submitted By (Single Line Text)
- Priority Level (Choice: Critical, High, Medium, Low)
- Expected Timeline (Single Line Text)
- Business Driver (Choice: Risk Mitigation, Threat Response, Compliance Requirement)
- Business Justification (Multi Line Text)
- Affected Business Units (Multiple Choice: IT Operations, Finance, HR, Legal/Compliance, Operations, Other)
- Business Criticality (Multi Line Text)
- Primary Objective (Multi Line Text)
- Success Criteria (Multi Line Text)
- Out of Scope (Multi Line Text)
- Required Data Sources (Multiple Choice: Windows Event Logs, Linux/Unix Logs, Network Traffic, DNS Logs, Proxy/Web Logs, Firewall Logs, EDR, Cloud Platform Logs, Application Logs, Database Logs, Other)
- Affected Systems/Assets (Multi Line Text)
- Attack Techniques (Single Line Text)
- Known Indicators (Multi Line Text)
- Attack Scenarios (Multi Line Text)
- Business Owner (Single Line Text)
- Technical Owner (Single Line Text)
- Incident Response Team (Single Line Text)
- Compliance/Legal (Single Line Text)
- Environment (Choice: Production, Staging/Test, Development, All Environments)
- Performance Considerations (Multi Line Text)
- Integration Requirements (Multi Line Text)
- Detection Metrics (Multi Line Text)
- Operational Metrics (Multi Line Text)
- Approval Workflow (Multi Line Text)
- Status Tracking (Multi Line Text)
- Special Considerations (Multi Line Text)
- Related Use Cases (Multi Line Text)

## Instructions:
- Create a Record Producer named "Use Case Request" in Service Catalog.
- Add the variables/fields above with the specified types.
- Use Choice and Multiple Choice for categorical fields.
- Use Multi Line Text for descriptive fields.
- Use this structure for manual creation or import into ServiceNow.